Pure Pristine

Professional Oven Cleaning Service

terms and conditions

These terms of use apply to your use as an individual of the purepristine web site. By visiting this web site, or using our services, you are bound by these terms and agree that you have read and understood them. 

See below for cleaning terms and conditions.

All copyright, trademarks and other intellectual property rights in all material or content provided as part of this web site belong to purepristine, except those belonging to other parties. You may download material for your own use, but in doing so, no right, title or interest in any downloaded material is transferred to you. Any other use of the material and content of the web site is strictly prohibited. You must not copy, reproduce, transmit, download, publish or distribute for commercial exploitation any material without our written consent.

While we are careful to ensure the accuracy of any information published on the web site, purepristine cannot make any representations or warranties of any kind with respect to this web site or its content. Neither can we be liable for damages arising from the use and/or misuse of this web site. This is a comprehensive limitation of liability that applies to all damages of any kind, including, without limitation, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss or damage to property and claims of third parties.

We reserve the right at any time to modify or withdraw, either temporarily or permanently, any part of the web site without notice to you. We will not be liable to you in any way for any modification or withdrawals of this service.

General Disclaimer

Please be aware of the following: You use the web site at your own risk.

The web site contains hyperlinks to web sites run by companies other than purepristine. We do not control, and are not responsible for, any other web sites made available from or through the web site. We do not give any guarantees about their content or how they work. You access and use these web sites at your own risk, and will need to keep to any conditions of use that apply to those web sites.

As far as the relevant laws allow, purepristine nor any other members of the company, shareholders, officers, shareholders, staff or other organisations connected to us give you any guarantees that:

  • there will be no problems with how you use the web site; or
  • the computer or server you use to log on to the web site is free of viruses or other harmful programs.

Limits to our liability

Under no circumstances will purepristine or any other organisation or person involved in creating, producing, maintaining or distributing the web site be liable for any loss of: profits; business or business opportunities; health and sickness; savings you expect to make; goodwill; use of corrupted information; or information. purepristine is not liable to you for any loss whether it is because we have not kept to our obligations or contract, because of something we have not done, or as a result of:

  • using or relying on the web site;
  • not being able to use the web site;
  • any mistake, fault, failure to do something, missing information, or virus on the web site or if it does not work properly because of incidents outside of our control such as (but not limited to) interruptions to communication and networks and circumstances beyond our control;
  • theft, destruction of information or a party gaining unlawful access to our records, programs or services without our permission; goods, products, services or information received through or advertised on the web site or any links provided by the web site; or
  • any information, data, message or other material which you e-mail, post, upload, reproduce, send, or otherwise distribute or receive using the web site.

If you have any questions regarding our terms and conditions, or would like to use any of the material on this web site for presentations or in publications, please e-mail info@purepristine.co.uk.

 

Cleaning terms and conditions
Please read through our End of Tenancy/Deep Clean checklist and Terms.

This also includes our Carpet and Oven cleaning Terms and conditions

End Of Tenancy Includes

Kitchen
Cleaning inside of empty fridge and freezer (freezer must be switched off at least 24 hours prior to clean)

Inside empty kitchen cupboards
The front of cupboard doors
Clean on top of cupboards
Kitchen worktops
Splashbacks or tiles
Sink and taps

Wipe over fronts of white goods and empty shelves

Bathroom(s) – max 1 per 2 bedrooms in property

Cleaning Toilet (bleach and scrub)
Clean shower/bath area (inc taps)
Wipe down of tiles
De-limescale (where possible) toilet and shower

All Rooms in property
Dusting
Mopping of hard floors
Vacuum cleaning of carpeted floors
Wiping down of architraves, skirting boards and internal doors
Removal of small/slight marks on walls
Wipe down of all window sills/ledges/frames/glass (excluding conservatories, see below)

Dusting and wiping down of wooden banisters, hand rails, dado rails, picture rails etc
Cleaning inside & out of fitted storage spaces, eg built-in entertainment units, fitted wardrobes

Extras (not included)

Oven cleaning
Hob cleaning
Kitchen extractor cleaning
Inside microwave
Inside washing machine
Inside dishwasher
Carpet cleaning (min £30 per room)
Flea treat carpets
Upholstery cleaning
Scotch guard carpets
Window blinds
Curtains and net curtains

Tile grout cleaning (per room)

End of tenancy cleaning also excludes;

Mold removal
Cleaning additional areas or rooms, including out-buildings and additional reception rooms. For
example offices or studies/utility rooms/conservatories/entertainment rooms/loft spaces/additional
bathrooms or WCs etc. POA.

Any and all external cleaning of property, POA

Carpet Cleaning

All stains the customer require removing must be reported on original booking.
All previous damage must be reported eg burn marks, cuts, fraying, traffic marks.
PurePristine Ltd will endeavour to remove all stains but cannot guarantee their removal.

Complaints must be made with 24 hours

Oven Cleaning

PurePristine Ltd will not clean above top element
PurePristine Ltd will not take responsibility for Element malfunction after the clean if customers oven is more than 3 years old

Complaints must be made with 24 hours

Terms

PurePristine ltd will not be held responsible for any outside company inventory failures or complaints.

Any complaints made by Tenant/ Customer must be reported with 24 hours of clean

Payments, Deposits and Refunds

Deposits must be made within 24 hours of booking to confirm slot.
Refunds of deposits will be honoured if notified within 48 hours of booking.
Cancellations within 72 hours there is a £20 admin fee
By sending a deposit you accept our terms and conditions as stated above

Prices starting from…

professional oven cleaning service at an affordable price…